亚马逊关联扫号？新型关联因素？

阿肯

亚马逊关联扫号？新型关联因素？近期一大批无辜卖家被陌生账号关联，也查不出具体的关联因素？这是什么原因呢？

最近有很多卖家账户收到了关联邮件，账户被封，而且这些邮件所提及的关联账户都是陌生的。卖家纷纷表示自己的账号都是真实资料注册，也没有重复注册其他店铺，怎么突然就被关联封号了呢？

据业内人士反馈：这是亚马逊的一种新型AI学习算法，根据该算法预测到与高风险评分的相关卖方账户进行关联，这是一种新型的关联因素。也有其他服务商说tsfc是海外仓地址关联,包括发货地址和电话信息等因素造成的关联.如果真是这样的话，那真的亚马逊“错”了。

那么亚马逊卖家遇到此次新型关联风波该如何处理？

1. 收到邮件后，先确认是否是自己的账户？若不是，致电亚马逊客服，阐述事实。客服一般会告知陌生账户的店铺，注册时间，以及站点。

2. 根据自己的账户信息的排查和关联报告，找出关联因素，并及时消除关联因素。

关联因素包括：

（1） 注册信息

如：公司名称，法人姓名，收款账号，信用卡，公司地址，注册手机号或者二次验证手机号，邮箱等。

（2） 第三方仓库地址

同一个第三方仓库地址也会导致账户之间的关联，与陌生账号关联居多。

（3） 设备

电脑，网卡，路由器，网络，硬盘信息等，所以为了避免账号之间的关联，卖家应该使用独立的电脑设备和网络设备。

（4） 软件因素

如浏览器指纹，Cookie,打字习惯，所使用测插件程序等。

亚马逊算法可以通过搜集这些浏览器相关数据，来判定是不是同一个卖家来操作，并来作为判断关联的依据。

（5） 品牌

账号之间若存在品牌授权的关系，一个账户因违规而封号，则另一个账户因相同品牌而关联封号。

（6） ASIN相同或产品信息相同

若账户之间存在跟卖或者被跟卖的关系，产品信息相同的情况，只要其中一个账户被封号，另一个账号会因ASIN相同，或者产品信息相同面临关联的风险。所以卖家要详细记录跟卖或者被卖产品的具体时间，卖家店铺名，ASIN等信息，依此作为证据来申诉。

（7） VAT邮箱相同

账号后台所填写的VAT邮箱相同，也会有账号关联的风险。

3. 准备一份详细的POA。

以下POA 模板，仅供参考，各位卖家根据自己的账号实际情况来写申诉信，不要照搬模板。

Dear Amazon Team

Thank you for your timely warning of the risks in our business. Now in order to solve the problems in the account, we have carried out an in-depth discussion and investigation.

The investigation says: My account was deactivated by mistake.

I request to restore my account, please refer to the instructions I submitted for details.

On March 8, 2023, I received a notice that my account was suspended due to association. I immediately contacted the Account status team and investigated the following possible association problems under their guidance:

1. Our company received the registration invitation from the Investment manager on January 11th this year, and I completed video verification and postcard verification. I did not finish creating my Amazon account until January 31st, which was my first time to register with Amazon. (Please refer to the evidence I submitted)

2. Since Amazon is a new business developed by our company, only one employee has been hired to take full charge of the management and operation of this account, and no personnel changes have been made so far. (Please refer to the employment contract)

3. Since the registration of the account, our company has been logging in at the same computer without changing the computer. The computer IP: XXXXX. (Please see the IP screenshot evidence)

4. Through the clues provided by the account status team, we found that XXX is the legal person of our company and also serves as the supervisor of XXX XXXX Co., LTD., but XXX is a sole proprietorship enterprise of a natural person, and XXX does not hold shares or benefit from it, so it does not violate the policies of Amazon.

5. The business license, legal person identity and address of our company prove that all the information is true and effective, and the office environment is independent, so there is no false information or account information leakage. (Please check the company address certificate, legal person address certificate)

The evidence mentioned above is true and valid, and our company can bear the relevant legal responsibility.

As a professional seller of Amazon, our company's main source of income is Amazon. We will read all policies and regulations on the platform and consciously abide by these policies and regulations. We hereby confirm that we will never conduct any operation in violation of Amazon's policies, regulations and terms.

Confirm that this is an error, if you need other cooperation, please indicate.

Please ask again to restore our company's account.

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